Beyond the device: end-to-end service.
From supply to installation, training to technical service — we manage the entire life cycle of your medical equipment.
Supply & Projects
Needs analysis, device selection, budget planning and turnkey projects.
- Needs analysis
- Technical specification support
- Turnkey installation
Installation & Training
Delivery, installation, commissioning and user/technical staff training.
- On-site installation
- User training
- Acceptance testing
Technical Service
Preventive maintenance, calibration, fault diagnosis and repair.
- Preventive maintenance
- Rapid repair
- Spare parts
Clinical Support
Clinical consulting for project planning, device selection and operations.
- Clinical application support
- Workflow optimisation
- Product demos
Supply & Project Management
We analyse your institution’s clinical and technical requirements and help you choose the right device in the right configuration. Whether it is a new department, a modernisation or a single device, we plan the project and deliver it turnkey.
- Needs and infrastructure analysis
- Technical specification support
- Alternative and budget comparisons
- Turnkey project management
Installation & Training
After delivery we install and commission your equipment on site and carry out acceptance testing. Hands-on training for users and technical staff ensures you get the most out of every device.
- On-site installation and commissioning
- Acceptance and performance testing
- User and technical staff training
- Training documentation
Technical Service & Maintenance
Preventive maintenance plans, calibration and rapid repair keep your equipment running without interruption. Spare parts supply and well-kept service records extend device life.
- Preventive maintenance and calibration
- Fault diagnosis and repair
- Spare parts supply
- Service contracts
Clinical Support & Consulting
Our clinical application specialists advise you from device selection to day-to-day operations. Product demos, workflow optimisation and application support keep your teams confident.
- Clinical application support
- Product demos and trials
- Workflow optimisation
- Project planning consultancy
With you long after the sale.
Needs analysis
We assess your clinical requirements and infrastructure together.
Selection & quote
We present budget-fit alternatives with technical comparisons.
Delivery & installation
We deliver on the agreed date and install the system.
Training
We train your users and technical staff hands-on.
Ongoing support
Preventive maintenance and fast service ensure continuity.